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Privacy Policy

We take your trust and our responsibilities very seriously. Here are our privacy practices regarding the information you entrust to us.


Who We Are

The www.nuancecoding.com website is owned and operated by Decision Analyst. Nuance is a verbatim coding and text analytics company. Our parent company is Decision Analyst®, a global marketing research and analytical consulting firm located in the United States. Both companies are headquartered in the Dallas-Fort Worth area of Texas, USA. We subscribe to the privacy, confidentiality, and ethics policies of these professional organizations:

Privacy Shield Principals as developed by the U.S. Department of Commerce in consultation with the European Commission.

EU-US Privacy Shield Framework

Decision Analyst complies with the EU-US Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries. Decision Analyst has certified that it adheres to the Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access and Recourse, Enforcement and Liability. If there is any conflict between the policies in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification page, please visit https://www.privacyshield.gov/.

In compliance with the EU-US Privacy Shield Principles, Decision Analyst commits to resolve complaints about your privacy and our collection or use of your personal information. European Union individuals with inquiries or complaints regarding this privacy policy should first contact Decision Analyst at:



Internet Operations Department


Decision Analyst, Inc.


604 Avenue H East


Arlington, Texas 76011


Phone numbers:


Within the U.S., 1-817-649-5241


International, 1-817-640-6166


Email: privacy@decisionanalyst.com



Decision Analyst has further committed to refer unresolved privacy complaints under the EU-US Privacy Shield Principles EU PRIVACY SHIELD, a non-profit alternative dispute resolution provider located in the United States.

Please note that if your complaint is not resolved through these channels, under limited circumstances, a binding arbitration option may be available before a Privacy Shield Panel.

Decision Analyst submits to being subject to the investigatory and enforcement powers of the FTC, the Department of Transportation, or any other U.S. authorized statutory body with regards to our self-certification and implementation of the Principles, and acknowledges the right of the EU individual, under certain conditions, to invoke binding arbitration, at no cost to the individual, in filing a complaint disputing Decision Analyst’s adherence to these practices. We also may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements. In cases of onward transfer to third parties of data of EU individuals received pursuant to the EU-US Privacy Shield, Decision Analyst is potentially liable.

US-Swiss Safe Harbor Framework

Decision Analyst complies with the US-Swiss Safe Harbor Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from Switzerland. Decision Analyst has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. If there is any conflict between the policies in this privacy policy and the Safe Harbor Privacy Principles, the Safe Harbor Privacy Principles shall govern. To learn more about the US-Swiss Safe Harbor and to view our certification page, please visit http://www.export.gov/safeharbor/.

In compliance with the US-Swiss Safe Harbor Principles, Decision Analyst commits to resolve complaints about your privacy and our collection or use of your personal information. Swiss citizens with inquiries or complaints regarding this privacy policy should first contact Decision Analyst at:



Internet Operations Department


Decision Analyst, Inc.


604 Avenue H East Arlington, Texas 76011


Phone numbers:


Within the U.S., 1-817-649-5241


International, 1-817-640-6166


Email: privacy@decisionanalyst.com



Information We Collect From You

We do not have any forms to collect any personally identifiable information.


Use Of Internet Technology ("Cookies" And Log Files)

  • "Cookies" are pieces of information that a website transfers to your computer's hard drive for record-keeping purposes. Nuance uses third-party tracking cookies, from vendors such as Google, to track anonymous traffic data. These cookies enable us to track our advertising results.
  • We gather information about visits to our website in our log files. Information gathered in log files includes Internet protocol (IP) address, browser type, Internet service provider (ISP), referring and exit pages, platform type, a date and time stamp, and number of clicks while onsite.
  • Log-file information is not linked to any individually identifiable information and is used only to administer our systems, make improvements to our website, and determine the success of our advertising campaigns.

We Do Not Share Or Collect Your Information

We do not collect any personal information, nor will we sell or rent any personal information you give us.


Third-Party Vendors

Nuance uses third-party vendors, including Google and Microsoft adCenter, to show ads about our company on other websites. Some of these vendors, including Google, use cookies to show our ads based on a user's prior visits to our website. Users may opt out of Google's use of cookies by visiting the Google Adverting Opt-Out Page or the Network Advertising Initiative Opt-Out Page.


Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law in the rare occurrence wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or a legal process served on us in connection with a website we own.


Links To Outside Sites

The www.nuancecoding.com website contains links to other websites. While these websites might be of interest to you, please note that their privacy policies may differ from ours. We encourage you to read the privacy statement of each site you visit.


Email us at info@nuancecoding.com, or call us at 1 (817) 640-6170.